Frequently Asked Questions

Are the perfumes 100% original?

Yes, all our perfumes are 100% original and authentic. We work directly with certified suppliers to guarantee the authenticity of each product.

How long does it take for my order to arrive?

Standard delivery time is 3 to 7 business days. We also offer express shipping of 1 to 3 business days.

How can I track my order?

Once your order is processed, you will receive an email with the tracking number to track your shipment in real time.

Can I return a product?

We accept returns within 30 days of receiving the order, provided the product is unused and in its original packaging.

What payment methods do you accept?

We accept credit cards, debit cards, and other secure payment methods available during the checkout process.

Do you offer free shipping?

Yes, we offer free shipping on orders exceeding the established minimum amount. Please check the conditions at the time of your purchase.

How can I contact you?

You can write to us through our contact page and we will respond as soon as possible.